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Plot 11-19, bridge street

Jinja Nile Bridge, Uganda.

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Phone: +256392832912

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    Popular Questions
    Frequently Asked Questions

    We’ve gathered answers to some of the most common questions from our guests to help make your experience smooth, relaxing, and worry-free. If you need more information, our team is always ready to assist whether it’s about bookings, facilities, or special offers.

    • Do you have any discount code?

      Yes! From time to time, Source Gardens Hotel offers exclusive discounts and promotional codes for direct bookings made through our website or social media pages. Follow us on Instagram and Facebook or subscribe to our newsletter to be the first to know about our seasonal offers.

    • How can I get in touch with my hotel?

      You can easily reach us via:
      📞 Phone: +256 777077422  SGH
      📧 Email: info@sourcegardenshotel.com
      📍 Location: Source Gardens Hotel, Plot 11-14 Bridge Street, Jinja, Uganda
      Our front desk operates 24 hours a day to assist you with inquiries, bookings, or any special requests.

    • Can I cancel my reservation?

      Yes, you can cancel your reservation depending on the type of booking you made. Flexible rate bookings can be cancelled up to 48 hours before arrival without charge. Non-refundable or promotional bookings may have specific conditions  please review your booking confirmation or contact us for assistance.

    • Do you have hotels with a spa?

      Absolutely! Source Gardens Hotel features a luxurious Spa & Wellness Center designed for total relaxation. Enjoy soothing massages, facials, aromatherapy, and wellness treatments  all surrounded by the calm beauty of the River Nile. Perfect for couples, solo travelers, and anyone seeking rejuvenation.

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